Learning Opportunities

Since 2005, thousands of participants from hundreds of healthcare-related organizations received PHA's consultation, Lean Six Sigma training and/or project coaching/facilitation.



Most events are free but require advance registration. To register for an event: 

  1. click on the title link to go to the event's registration page;
  2. click "Register"; and
  3. enter your information on the registration form, then click "Submit."

Once your registration is approved, you will receive a confirmation email message with instructions on how to join the event.


Successful Hand-offs for Touchdowns in Transitions of Care

Four opportunities to participate in this 1/2-day session (from 1-5 p.m. local time):

  • Apr. 11, 2018, at the University of Southern Indiana campus in Evansville, IN
  • Apr. 12, 2018, at Franciscan Health in Indianapolis, IN
  • May 14, 2018, at Manchester College School of Pharmacy in Fort Wayne, IN
  • May 15, 2018, at Purdue Calumet in Hammond, IN

REGIONAL CONFERENCES: Join us on one of the above days to discuss how we can work together to improve care transitions. The goal of these events, sponsored by Purdue Healthcare Advisors, GLPTN, the Indiana Hospital Association, and Qsource, is to help you understand the process of change management for improving care transitions across the healthcare continuum. You'll learn to identify data from patients' and providers' shared stories and experiences; be able to describe improvement opportunities from the Transitional Care Management process; identify regional opportunities from case presentations; and collectively engage community healthcare providers in improving care transitions.

The event features Jackie Conrad, an Improvement Advisor from Cynosure Health who works with the HRET Hospital Improvement and Innovation Network. Qsource will present real patient stories regarding their good and bad experiences with a transition of care. PHA will discuss TCM codes and a TCM program implementation success story. Download the event flyer.

3.0 contact hours of continuing education credits for pharmacists and for nurses is pending approval. 


EIDM Account Setup for QPP Data Submission

Monday, Mar. 19, 2018, at 12-1 p.m. (EST)

WEBINAR: This webinar is intended to assist users with setting up their Enterprise Identity Management (EIDM) Account for QPP data submission to CMS for CY2017. Purdue Healthcare Advisors' Patty Rose will review the process for setting up the account, selecting the appropriate security role for your organization, and connecting the organization(s) needed in order to submit CY2017 QPP data to CMS by the March 31st deadline. In addition, this webinar will address common issues users run into when trying to create their account and provide tips from the field on how to troubleshoot those and when to call the EUS Help Desk.

Patty Rose

Patty Rose



Jeanine Parsch
Jeanine Parsch
Managing Advisor-Communications & Marketing



InAHQ 2018 Annual Conference
April 19-20, 2018, at the Ritz Charles, Carmel, IN

Speaker: Natalie Stewart, MBA, PHA Senior Advisor
Topic: 2018 Changes to Merit-Based Incentive Payment Reporting


Indiana Rural Health Association (IRHA) 2018 Annual Conference
June 26-27, 2018, at the French Lick Resort and Conference Center, French Lick, IN

Speaker:  Allison Bryan Jungels, MS, CHES, PHA Senior Advisor with Cynthia Lee, ASA, and Rose Higazy, MSN, RN
Topic: Transition of Care Management: Moving Beyond a Hospital’s Boundaries to Improve Patient Care Outcomes

Speaker:  Melanie Cline, RN, MSN, LPC, PHA Senior Advisor with panelists Andy Aldred, PharmD, MBA; Dawn Gabrich, MS, LAT, ATC; Will Fox, PT; Wendy O’Hair, RN
Topic: Shoring Up Your Revenue Cycle Process: How Value Stream Analysis Can Target Opportunities to Improve Patient Billing and Hospital Reimbursement



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