Medicaid Meaningful Use Assistance Program (MU Help Desk)

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Enrollment Status: Accepting applications/Open 

Approximately 150 Indiana healthcare organizations are receiving assistance through this program. Find out if you are eligible.



FSSA logoIn 2016, Purdue Healthcare Advisors was able to provide Meaningful Use (MU) assistance to 123 Indiana-based organizations representing approximately 900 Indiana providers. This year, we continue our efforts to guide Medicaid-eligible providers with a program that provides a combination of remote and on-site services for ambulatory providers, including the Indiana Medicaid MU Help Desk. We anticipate our client roster for this subsidized service to grow in 2017 as MU Program Year 2016 is the last year to Adopt, Implement or Upgrade your EHR for $21,250 in incentives (see chart).

Additional questions about the program for 2017 answered here.


Providers eligible to benefit under this grant are Indiana-based, ambulatory organizations that are practicing in...

    • small groups/independent practices;
    • Federally Qualified Health Centers (FQHCs);
    • Community Health Clinics (CHCs);
    • Rural Health Clinics (RHCs);
    • Community Mental Health Centers (CMHCs); or
    • ambulatory practices employed by a Critical Access Hospital.


...participating in the Meaningful Use programs under Medicaid or Medicare* (must be actively billing Indiana Medicaid for services).

Additional eligibility questions answered here.


IMMUAP Help Desk


By phone
844-PHA-INMU (toll free)

By email

Contact the Meaningful Use Help Desk with the following information on hand to expedite your call: 

► Name of your EHR vendor
► EHR software version number
► Medicaid eligibility status (% Medicaid encounters, if possible)
► Current efforts toward Meaningful Use attestation
► Practice/clinic size, type and ownership 




For updates regarding the EHR Incentive Payment Program, visit the following resources:

Funding: In October of 2014, PHA and the Indiana Family and Social Services Administration (FSSA) partnered to receive a 90/10 matching grant from the Centers for Medicare and Medicaid Services. The $2.3M in funding extended MU services to Medicaid-eligible EPs until 2017. In March 2017, PHA and the FSSA were awarded an additional $3.6M to continue the program for two more years as well as expand the eligibility requirements. 

Wayne Fischer
Wayne Fischer
Managing Advisor-Quality Services; FSSA Enrollment Coordinator; QPP Advisor


Medicaid MU Assistance Program Overview Flyer (pdf)


View a list of events and webinars here.


Applications now available to file hardship exception for QPP
The QPP Hardship Exception Application for the 2017 transition year is now availableMIPS eligible clinicians and groups may qualify for a reweighting of their Advancing Care Information performance category score to 0% of the final score, and can submit a hardship exception application, for one of the following specified reasons: 1) insufficient internet connectivity; 2) extreme and uncontrollable circumstances; and/or 3) lack of control over the availability of Certified EHR Technology (CEHRT). MIPS eligible clinicians with Special Status will be automatically reweighted and do not need to submit a QPP Hardship Exception Application. (Read more about MIPS ACI Hardship Exceptions for 2017)

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