Learning Opportunities

Since 2005, thousands of participants from hundreds of healthcare-related organizations received PHA's consultation, Lean Six Sigma training and/or project coaching/facilitation.



Most events are free but require advance registration. To register for an event: 

  1. click on the title link to go to the event's registration page;
  2. click "Register"; and
  3. enter your information on the registration form, then click "Submit."

Once your registration is approved, you will receive a confirmation email message with instructions on how to join the event.


PCMH 2017 Redesign
Thursday, July 13, 2017, from 12-1 p.m. (EST)

Becoming a Patient-Centered Medical Home will transform your medical office to a patient-centered, cost effective, and satisfying clinic that aligns with the Triple Aim. Join PHA’s Jennifer Anglin as she discusses the new 2017 Standards from NCQA, what this means to your clinic, and how to transform your practice to this model of care.

Jennifer Anglin

Jennifer Anglin


PHA Office Hours
Wednesday, July 19, 2017, from 12-1 p.m. (EST)

Have questions about MU? MIPS? Just need some help getting a jumpstart on preparing for data submission at the end of the year? Stop by PHA’s open office hours! This hour belongs to you. Members of PHA’s Quality Services team are available to you for audience Q&A on Meaningful Use, the Merit-Based Incentive Payment System (MIPS), audit review, etc. You can even submit questions prior to the session!

PHA Office Hours


Data Loss and the Impact to Your Organization
Wednesday, July 26, 2017, from 12-1 p.m. (EST)

The rapid adoption of EHR technology has increased the amount of data generated, shared, collected and used to improve patient outcomes. Along with EHR systems, technology as a whole is becoming more sophisticated and interconnected. Join PHA Managing Advisor for Security LuAnn Keyton to learn about the risks to organizations regarding data and technology loss; the ways to reduce those risks; and what to do if your organization experiences a loss of technology or data.

LuAnn Keyton

LuAnn Keyton


MIPS Performance Categories: Scoring Examples
Wednesday, Aug. 2, 2017, from 12-1 p.m. (EST)

So you know the basics of the Quality Payment Program, and you know the four MIPS performance categories. But do you know how each category is scored, and how you can earn points to maximize your score based on your specific situation? Join PHA’s Natalie Stewart for an in-depth look at the scoring methodologies for each performance category, and some scoring demonstrations.

Natalie Stewart

Natalie Stewart


Using Indiana’s QPP Resource Center
Wednesday, Aug. 23, 2017, from 12-1 p.m. (EST)

You’re an Indiana-based small group practice (1-15 clinicians), and are eligible for MIPS Reporting, but are struggling to get started. PHA’s Leigh Ann Griffin will introduce you to the the QPP Resource Center for the Midwest, where you can start the ball rolling. For those who have already joined the QPP-RC, Leigh Ann will provide tips to help you navigate its portal, access its resources, and connect with QPP Advisors for questions and assistance as you transition into the MIPS program.

Leigh Ann Griffin

Leigh Ann Griffin


Accessing & Understanding Your QRUR
Wednesday, Sept. 20, 2017, from 12-1:30 p.m. (EST)

In the fall of 2017, CMS will make the 2016 Annual Quality and Resource Use Reports (QRURs) available to all group and solo practitioners subject to the Value Based Payment Modifier, which is identifiable by Taxpayer Identification Number (TIN). The 2016 QRUR shows each TIN how they performed in 2016 on the quality and cost measures used to calculate the 2018 value modifier. Join PHA’s Patty Rose to find out how to access your QRUR, how to interpret and understand how the value modifier will apply to your Medicare Part B payments in 2018, and how to use the information to identify areas to focus improvements as we transition into the Quality Payment Program. Due to the amount of information to be presented, this webinar is scheduled for 90 minutes.  

Patty Rose

Patty Rose





Jeanine Parsch
Jeanine Parsch
Managing Advisor-Communications & Marketing



Indiana Dental Association (IDA) Annual Conference
June 7-9, 2017, French Lick, IN

George Bailey — Data Loss and its Impact on Your Practice


Indiana Rural Health Association (IRHA) Annual Conference
June 12-14, 2017, French Lick, IN

George Bailey — Cybersecurity: How Indiana Healthcare Organizations Compare Nationally and Key Lessons Learned

Allison Bryan-Jungels — Utilizing Process/Quality Improvement Initiatives to Drive MIPS Success

Jennifer Anglin — Patient-Centered Medical Home: Understanding the New 2017 Standards and
Transitioning Your Current Practice to Them

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