Lean Practitioner

COURSE DESCRIPTION

Download Flyer ButtonThe Lean Practitioner is the entry course in the Lean First certification track offered by Purdue Healthcare Advisors. A Lean Practitioner plans, delivers and facilitates-to-closure Kaizen and Rapid Improvement Events (RIEs). Each four-day public workshop has a maximum enrollment of 12 participants.

If you are a process improvement professionals who already has a demonstrated understanding of introductory lean tools and concepts, and wants to advance your skills, see Lean Practitioner Accelerator.

CERTIFICATION REQUIREMENTS

To achieve the Lean Practitioner certification a participant must:

  1. Complete required pre-work before attending a four-day training event. This includes identifying an area and challenge where you will run a lean improvement event.
  2. Complete four (4) days of classroom training. You must attend all four days.
  3. Pass an examination given during the fourth day of training.
  4. Complete a training evaluation survey to help us improve our service.
  5. Be lead facilitator on at least one (1) lean Rapid Improvement Event (RIE), which will include preparing for, delivering and facilitating the event to a successful close.
  6. Participate in remote coaching calls and webinars. A preliminary schedule will be created with your instructor on the fourth day of training.
  7. Participate in Purdue’s online Community of Practice for Operational Excellence in Healthcare You will learn more about this on your first day of training.
  8. Keep a journal and develop other habits of reflective practitioners to get the most from your lean experiences. More on this in the first day of training, including a journal.

PERFORMANCES OR TOP-LEVEL COMPETENCIES

The Lean Practitioner will develop and demonstrate the following competencies:

  • Prepare for, deliver, and facilitate to closure 1-5 day Kaizen events, including complex events that involve rapid experiments without supervision.
  • Identify, assess and facilitate teams to implement improvements for all the elements of PHA’s framework for a lean service cell, including demand; flow dynamics (push/pull and one-piece/batch); standard work for all key roles; 5S (sort, straighten, shine, standardize and sustain); and visual management for both work in progress and control.
  • Identify and take action (Kaizen, PDCA, just do it) to eliminate all 8 forms of waste, including defects, over processing, waiting, non or under-utilization of talent, transportation, inventory, motion, and excess processing.
  • Identify the need for, and provide coaching and just-in-time training on, lean principles and tools to value-stream owners, process owners and staff engaged in lean improvement. This includes participation in gemba walks and lean daily improvement.

OVERVIEW OF CORE TRAINING

Four days of classroom-based training start participants off developing the competencies of lean practitioners. The focus is on learning facilitation rather than training delivery. Participants engage in active learning including journaling and learn-by-doing.

The curriculum is focused on PHA’s A3 problem-solving process, which includes three stages — scope, solve and sustain — and nine steps as follows:

  1. Day One: Clarify the challenge; model the current state; and define the future state
  2. Day Two: Identify key gaps using lean thinking
  3. Day Three: Develop balanced solutions; run simple experiments; define a completion plan; hardwire essential behaviors; and initiate daily improvement
  4. Day Four: Work with your PHA Lean Coach and learn how to run Rapid Improvement Events

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