Staff Directory

Leadership

Name
Title
Phone
Email
Randy Hountz FACHE, MSM
Director
765-494-0766
Mark Clare MA, MS, LSC, LSSMBB
Associate Director, Process Improvement
765-496-6945
Assistant Director, Outreach and Partnerships
765-496-9791
Melanie Cline RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Jack Fenton BBM, LSSGB, LGC
Assistant Director, Lean Services
419-957-4390
Assistant Director, Quality Services
765-496-1265

Communications & Outreach

Name
Title
Phone
Email
Senior Marketing and Communication Specialist
765-337-7047
Lead Quality Advisor
765-464-4663

Business Support

Name
Title
Phone
Email
Senior Administrative Assistant
765-494-6258

Special Projects

Name
Title
Phone
Email
Assistant Director, Outreach and Partnerships
765-496-9791
Senior Quality Advisor
812-525-0023
Senior Quality Advisor
812-841-5178
Fundisani Mangena MBA, CMPE, CHTS-PW
Senior Quality Advisor
574-361-4764
Senior Quality Advisor
708-217-3019

Indiana Medicaid Promoting Interoperability (PI) Program

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Jennifer Anglin MS, CHES, PCMH CCE
Senior Quality Advisor
574-773-5870
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
317-809-0914
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Senior Quality Advisor
574-229-2642

Process Improvement (Lean)

Name
Title
Phone
Email
Mark Clare MA, MS, LSC, LSSMBB
Associate Director, Process Improvement
765-496-6945
Melanie Cline RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Jack Fenton BBM, LSSGB, LGC
Assistant Director, Lean Services
419-957-4390
Lead Advisor, Lean Healthcare
314-265-2882
Lead Advisor, Lean Healthcare
219-796-4448
Andrew Wilkinson MS, LSSMBB
Lead Advisor, Lean Healthcare
765-413-7178
Senior Advisor, Lean Facilitator
317-250-9816
Nathan Dolan MHA, PCMH CCE, SSGB, LP
Senior Advisor, Lean Facilitator
804-909-0846
Kelley Gillaspy LPC, CMPE, CHIIS
Senior Advisor, Lean Facilitator
812-525-2027
Senior Advisor, Lean Facilitator
765-434-0605
Regina Pilotte MS OTR-CLT, SSGB
Senior Advisor, Lean Facilitator
(765) 543-2898
Training and Project Coordinator
765-494-4364
Training and Project Coordinator
765-496-2263

Quality Services

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Lead Quality Advisor
765-494-3578
Lead Quality Advisor
765-464-4663
Jennifer Anglin MS, CHES, PCMH CCE
Senior Quality Advisor
574-773-5870
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
317-809-0914
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Senior Quality Advisor
574-229-2642

Quality Payment Program of the Midwest Resource Center (QPP-RC) - Indiana Office

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Jennifer Anglin MS, CHES, PCMH CCE
Senior Quality Advisor
574-773-5870
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
317-809-0914
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Senior Quality Advisor
574-229-2642

Empowered Communities Initiative (ECI) – Opioids Response

Name
Title
Phone
Email
Melanie Cline RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Lead Quality Advisor
765-464-4663
Andrew Wilkinson MS, LSSMBB
Lead Advisor, Lean Healthcare
765-413-7178
Senior Quality Advisor
812-525-0023

Small-Care Neighborhoods – Long-Term Care

Name
Title
Phone
Email
Jack Fenton BBM, LSSGB, LGC
Assistant Director, Lean Services
419-957-4390
Lead Advisor, Lean Healthcare
219-796-4448
Senior Advisor, Lean Facilitator
765-434-0605

Small-Care Neighborhoods – Opioids Response

Name
Title
Phone
Email
Melanie Cline RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Lead Quality Advisor
765-494-3578
Lead Advisor, Lean Healthcare
314-265-2882
Andrew Wilkinson MS, LSSMBB
Lead Advisor, Lean Healthcare
765-413-7178
Senior Advisor, Lean Facilitator
317-250-9816
Nathan Dolan MHA, PCMH CCE, SSGB, LP
Senior Advisor, Lean Facilitator
804-909-0846
Regina Pilotte MS OTR-CLT, SSGB
Senior Advisor, Lean Facilitator
(765) 543-2898

Quality Processes for Health Improvement (QPHI) – Chronic Disease Management

Name
Title
Phone
Email
Melanie Cline RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Nathan Dolan MHA, PCMH CCE, SSGB, LP
Senior Advisor, Lean Facilitator
804-909-0846

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