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Staff Directory

Leadership

Name
Title
Phone
Email
Randy Hountz, FACHE, MSM
Director
765-494-0766
Melanie Cline, RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Jack Fenton, MHA, LSSGB, LGC
Assistant Director, Lean Services
419-957-4390
Assistant Director, Outreach and Partnerships
765-496-9791
Assistant Director, Quality Services
765-496-1265

Communications & Outreach

Name
Title
Phone
Email
Jeanine Parsch, MA, APR
Senior Marketing and Communication Specialist
765-337-7047

Business Support

Name
Title
Phone
Email
Senior Administrative Assistant
765-494-6258

Special Projects

Name
Title
Phone
Email
Assistant Director, Outreach and Partnerships
765-496-9791
Tara Hatfield, RN, MHA, CPHQ
Senior Quality Advisor
812-525-0023

Indiana Medicaid Promoting Interoperability

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Patty Rose, CPHP
Senior Quality Advisor
574-229-2642

Process Improvement (Lean)

Name
Title
Phone
Email
Melanie Cline, RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Jack Fenton, MHA, LSSGB, LGC
Assistant Director, Lean Services
419-957-4390
Jonathan Chalfant, LSSBB, LGC
Lead Advisor, Lean Healthcare
314-265-2882
Lead Advisor, Lean Healthcare
219-796-4448
Regina Pilotte, MS OTR-CLT, SSGB
Senior Advisor, Lean Facilitator
(765) 543-2898
Training and Project Coordinator
765-494-4364

Quality Services

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Lead Quality Advisor
765-494-3578
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Patty Rose, CPHP
Senior Quality Advisor
574-229-2642

Quality Payment Program of the Midwest Resource Center (QPP-RC) - Indiana Office

Name
Title
Phone
Email
Assistant Director, Quality Services
765-496-1265
Senior Quality Advisor
574-303-4728
Senior Quality Advisor
765-562-2693
Senior Quality Advisor
248-217-8425
Patty Rose, CPHP
Senior Quality Advisor
574-229-2642

Empowered Communities Initiative (ECI) – Opioids Response

Name
Title
Phone
Email
Melanie Cline, RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Tara Hatfield, RN, MHA, CPHQ
Senior Quality Advisor
812-525-0023

Quality Processes for Health Improvement (QPHI) – Chronic Disease Management

Name
Title
Phone
Email
Melanie Cline, RN, MSN, LPC
Assistant Director, Lean Services
317-389-0530
Nathan Dolan, MHA, PCMH CCE, SSGB, LP
Senior Advisor, Lean Facilitator
804-909-0846

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