Inquire about grant-funded training
Online lean training and remote coaching can be a cost-effective way to spread dollars received from the Small Rural Hospital Improvement Grant Program (SHIP). Inquire about our SHIP-funded work with Critical Access Hospitals in Indiana and Oregon under the Lean Healthcare Transformation Initiative.
Lean Daily Improvement Facilitator Training & Certification
Discover the tools for continuous process improvement at the point of service with this online course from Purdue Healthcare Advisors at Purdue University
PHA's Lean Daily Improvement Facilitator Training & Certification course is offered online through PHA Direct, our robust, e-learning platform. With online training and remote coaching from lean experts, you'll discover how to make small, daily, coordinated changes to work processes for improved healthcare access, quality, and cost.
Frequently asked questions
What will I learn? Lean Daily Improvement equips you with robust lean techniques to make systematic changes while work is being done. It's an evidenced-based method that provides the least amount of disruption to the workday. You'll select a key performance metric; collect and display data visually; run team huddles to get to root causes; assign corrective actions; and keep the process moving. You’ll become familiar with the six to nine Sources of Influence; the Overload Principle; engaging teams; and change management.
What kind of learning support will I receive? The program offers access to remote coaching as well as three years of access to Connect, an online community that houses tools and real-world, process-improvement case studies. These de-identified case studies highlight the standard work, targeted metrics, and outcomes of healthcare organizations like yours.
What is my time commitment? Training for a digital badge requires the completion of 10 learning modules or about 12 hours of online work per track. To complete a module, you'll make a submission, complete a quiz, and participate in a discussion thread. You’ll also submit hands-on exercises involving real-world tasks, which are reviewed by your coach. Certification requires about 20 additional hours of applied work per track.
What if I don't want to get certified as a Lean Daily Improvement Facilitator at this time? You may choose to approach the program in phases by completing the online training first to earn a digital badge, which is a recognized credential from Purdue University. You then have the option, but no obligation, to upgrade later to complete the application work and other requirements for full certification.
To inquire how your organization can purchase this course for a larger group of employees, or to find out how eligible rural and under-served organizations have worked with us to receive this training through federal grants, contact PHA's Allison Bryan-Jungels using the sidebar form. Individuals and groups of 4 or less may register directly.
LDI Training & Certification: $1,330
LDI Training (Digital Badge): $670
Tools for making small, daily, coordinated changes to processes
Online, interactive experience enhanced by remote coaching
Access to community of practice for real-world case studies
Option to earn certification or a digital badge
LDI Success Stories
- Lean Daily Improvement helps improve chronic care management enrollment at multiple sites (HealthLinc)
- A Northeast Indiana primary care applies practice transformation tools to hit MIPS metrics (Dupont Family Medicine)
- Lean improvement for behavioral health services organization helps to provide more timely care for patients with personality disorders (Southwestern Behavioral Health)
- Rural hospital uses Lean Daily Improvement to increase patient feedback (Woodlawn Hospital)
- Primary care provider uses PHA's Lean Daily Improvement to better A1c measures (Elwood Family Medicine)
- Small Mishawaka practice uses Lean Daily Improvement to improve MIPS metric (McKinley & Shipshewana Medical Clinics)
- Primary care practice improves EHR efficiency for better physician-patient interaction (Premier Family Medicine)
- Northwest Indiana-based provider network improves its diabetes care monitoring with Lean Daily Improvement (Community Care Network, Inc.)
Webinar: Effective Implementation of Lean Methodologies in Rural Healthcare (PHA webinar presentation for the National Rural Health Association)
Webinar: Lean Healthcare Transformation Initiative: A Case Study on Two Critical Access Hospitals (PHA webinar presentation for the National Rural Health Association)
Why Purdue is Putting Lean First (PHA Principal Advisor Mark Clare article for the Indiana Hospital Association's Harmony magazine)