•  Unique Process+People approach > Why this works better
  •  An online experience enhanced by remote coaching
  •  Access to community of practice for tools and real-world case studies
  •  Option to work toward certification or a digital badge

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Lean Immersion Facilitator

Lean Immersion is an online, ongoing course offered through Purdue Healthcare Advisors’ (PHA) Lean First program on PHA Direct, PHA’s online platform for instruction, coaching and community building. The course pairs process-improvement skills and people skills into a learning experience that drives sustainable impacts in health care.

The program offers access to remote coaching as well as Connect, an online community that houses tools and real-world, process-improvement case studies. The complete Lean Immersion program combines training and coaching for Lean Daily Improvement Facilitator (Track 1) and for Lean Behavior Change Facilitator (Track 2) with applied project work that culminates in your designation as a Certified Lean Immersion Facilitator. You can expect about 40 hours of online work combined with 40 hours of project work; reflective practice; and your contribution to Connect.

Certification or Digital badge? You have the option of forgoing certification in favor of earning digital badges for training in both Lean Daily Improvement (LDI) and Lean Behavior Change (LBC).

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Customized Approach: Choose from two learning tracks

Our unique, two-pronged approach to process improvement allows you to choose where your lean journey begins. Instead of taking on the whole program, you may want to focus on just one learning track.

Track 1 trains and certifies you as a Lean Daily Improvement Facilitator (LDIF); Track 2 trains and certifies you as a Lean Behavior Change Facilitator (LBCF). Certification for each track requires approximately 20 additional hours of applied project work (i.e. successfully facilitating a Lean Daily Improvement project or a Lean Behavior Change project) for which you will receive guidance from a lean coach. 

If you want to be trained in LDI or LBC, but forgo the project work, you have the option to work toward a digital badge in either. Digital badges require you to complete only the online learning modules, which translate into about 12 hours of work per track. 

Track 1 - Process Skill Building

Lean Daily Improvement Facilitator 

Discover continuous process improvement at the point of service. Track 1 focuses on the process-improvement side of lean, introduces you to Lean Daily Improvement (LDI), and trains you to be an LDI Facilitator.

You’ll learn how to select a key performance metric; collect and display data visually; run team huddles to get to root causes; assign corrective actions; and keep the process moving. You’ll become familiar with the six to nine Sources of Influence; the Overload Principle; engaging teams; and change management.

LDI Digital Badge: Earning a digital badge requires you to complete each of the ten (10) online learning modules, which translate into about 12 hours of work. To complete a module, you must make a submission, complete a quiz or participate in a discussion thread.  

LDIF Certification: Applied project work (facilitating an LDI project) to earn certification requires 20 additional hours for which you will receive guidance from a dedicated lean coach. 

Track 2 - People Skill Building

Lean Behavior Change Facilitator 

Discover the tools for continuous personal learning. Track 2 focuses on the people-skills side of lean, demonstrates the tools for lasting behavior change, and trains you to be an LBC Facilitator.

You’ll learn about an evidence-based, microlearning approach called kCards that will help you make small, incremental changes that stick. You’ll learn how to build soft skills in the areas of empathy, communication, team facilitation, resilience, and more by writing and using kCards.

LBC Digital Badge: Earning a digital badge requires you to complete each of the ten (10) online learning modules, which translate into about 12 hours of work. To complete a module, you must make a submission, complete a quiz or participate in a discussion thread. 

LDIF Certification: Applied project work to earn certification requires 20 additional hours for which you will receive guidance from a dedicated lean coach.