Purdue REC Client Explains "How personnel changes make a difference for meaningful use"

Wednesday, December 4, 2013

A successful journey to meaningful use (and EHR adoption more generally) has much to do with how change is managed. Typically, the greatest meaningful use challenges involve getting clinician buy-in and adjusting clinical workflows. This is where change management tends to make the most difference.

However, according to Bambi McQuade-Jones, DNP, a doctorally-prepared nurse practitioner and founder of the Boone County Community Clinic in Lebanon, Ind., the toughest challenge in achieving meaningful use came down to putting the right personnel in place.

“We had to adapt our organization,” she says. “That’s probably the key for a lot of people. They want to keep the same players in place and just try to get them to change, and that doesn’t always work.”

The head of the nurse-led primary care community center in rural Indiana discovered that the requirements for the EHR Incentive Programs required a certain level of medical expertise that could not be afforded to go overlooked.

McQuade-Jones made the realization when the Boone County Community Clinic began its journey to meaningful use, which started with the search for a certified EHR system to replace its current one that was not “robust” enough to provide detailed reporting and other outputs. Working with its regional extension center (REC), Purdue REC, the clinic eventually whittled their search down to three solutions and finally chose the one that best suited its practitioners.

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Tags: Quality Services

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