Using microlearning to boost lean mastery
Microlearning means accessing short lessons and running small experiments to change behavior and master new skills while you work.
According to PHA’s Principal Advisor Mark Clare, this kind of "learning on the fly" in a structured way is transforming how training is undertaken in many settings. It's especially effective for mastering group facilitation and other soft skills at the core of lean practice. Clare has a long track record in the field of microlearning. You can read about his knowledge cards technique that won a McKinsey / Harvard Business Review management prize here.
Microlearning techniques are integrated into the training and coaching you get through Purdue’s Lean First program. One microlearning approach — kCards — helps participants master new soft skills and achieve lasting behavior change. Authoring and using the 3" x 5" cards allows staff to make the small attitude/behavior changes necessary to build the soft skills vital for today's competitive, professional environment. Purdue Healthcare Advisors' innovative kCards Toolkit can be accessed in conjunction with PHA Direct's Lean Immersion online training or independently. Just choose the competency model(s) you want your staff to work on: diversity/inclusion; stress and burnout/resilience; chronic conditions/patient engagement, and more...take your pick!
Mark Clare is Principal Advisor of Strategic Initiatives at Purdue Healthcare Advisors, and adjunct faculty at Northwestern University where he teaches leadership influence using a micro-learning method.
Lean Daily Improvement helps improve chronic care management enrollment at multiple sites
Five Indiana Critical Access Hospitals demonstrate competency to receive top lean designation from Purdue
Multi-specialty healthcare provider establishes protocol to assess opioid prescriptions for older adult patients
Northeast Indiana primary care applies practice transformation tools to hit MIPS metrics
Lean Daily Improvement at Southwestern Behavioral Health helps to provide more timely care for patients with personality disorders