Process Preparation (2P)
Process Preparation (2P) can dramatically improve service and process performance as well as allow insights into future processes. 2P is a team-based activity primarily used to develop a process for a new product or service, or where the current process is so unclear or indistinct that that really doesn’t exist. 2P is used in healthcare for new construction design; process changes or re-location; new product or service development; to address chronic problems/process not meeting goals; and new equipment layout.
The 2P methodology constructs/organizes the best known methods in the least wasteful way to create optimal performance in defined objectives. It produces right-sized, flowing processes that comply with lean principles to ensure the lowest possible levels of waste. The 2P steps include defining the scope, developing alternatives, narrowing and evaluating alternatives, agreeing on a proposed new process, simulating the new process, documenting the new process, creating standard work, and creating an implementation plan. The curriculum includes 6 hours of training followed by a 3-to-5 day practical 2P Project. PHA Direct will be utilized to house content and provide a place for work submissions.
This training will interest candidates in critical access hospitals, medium and larger hospital systems whose role has a quality, clinical or managerial focus.
Instructors are certified Lean Gold. Contact Jonathan Chalfant for information about training and certification.
Lead Advisor, Lean Healthcare
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